www.bestpubs.co.uk
 



Home 
Our Blog 
Search Whats On 
Search For Pubs 

------JOIN BESTPUBS------- 
Landlords 
Contributors 
Advertise 

-----SWITCH AREA TO------
Barnet / Enfield 
London East 
London East City 
London North 
London North West 
London South East 
London South West 
London West 
London West City 
Middlesex 

Search Other Areas 

--------SHORT CUTS--------- 
Contact Bestpubs 
Pub Books 
Cookies 


 Slug & Lettuce Group, London W1, London West

 

Slug & Lettuce Group
Head Office/19-20 Hanover St
London W1
London
W1R 9HG

Contact:Unknown
Tel: 020 7399 3200
See Map

Features
About the Pub
  Tell us about this pub!

If this is your local or are you the landlord? If so tell us about the pub.
We are looking for contributors in all areas who can write well and above all are enthusiastic about the British pub.
Sounds like you? If so, contact us via one of the links below.
We look forward to hearing from you!

To become a BestPubs contributor click here
If you're the landlord click here
 
Whats on Guide
See what our visitors say
 
Click here to add a comment.

Mrs julie howlett
Terrible
Second time been to slug and lettuce worthing,first time was just for drinks,waited twenty minutes, punted this out to bar staff who's friend just walked in so after apologising to me then still went on to serve his friend,returned today for food,five adults,three children age one,two ,and four,was not offered a children's menu had to wait at bar for over ten minutes to ask for them as one and only waitress had disappeared, ordered basic meals,scampi etc,after 45 minutes still no food was told it was because it was a big order,children's round burnt sausages then turned up burnt with no chips,a cold flat bread instead ,so had to take meals back,by this time had three starving hungry toddlers crying,it was a joke and tried to soften them up with a piece of dried up pepper and pie e of cucumber,walked out of there over a hundred pound lighter ,after having terrible service and cap food,don't go to the worthing branch.
Wednesday, March 1, 2017
Rating: No rosettes

Nick duck
Went to the slug and lettuce in fareham 40 minute wait to ge t served for a drink not enough staff on I was told if we had not been meeting others I would of walked out like two other couples did due to a crowd of what I call yob where hurling a string of obscenities about and the management did nothing won't be going back
Wednesday, June 3, 2015
Rating: No rosettes

MRS M TAYLOR
Very poor service at the poole sluglettuce
WE WENT TO THE SLUG LETTUCE AT POOLE DORSET,VERY BAD SERVICE WHEN WE GOT THERE WE WAITED FOR A TABLE FAIR ENOUGH IT WAS ABOUT 10MINUTES,ORDERED OUR MEAL ,MY HUSBAND ORDERED RIBEYE,TOLD ABOUT 10MINUTES AFTERWARDS,NO RIBEYE SO MY HUSBAND HAD RUMP,STEAK,I LOOKED AT MY WATCH IT WAS NOW NEARLY 8.15 NO MEAL YET,WHEN IT EVENTUALLY CAME I ORDERED SMOOTHERED CHICKEN PEAS WERE COLD AND CHIPS, WHEN OUR BILL CAME,THEY HAD CHARGED US FOR RIBEYE ,AND WE HAD RUMP STEAK AS WE WERE TOLD NO RIBEYE,I THINK THIS IS DISGUSTING,THE TIME WE HAD TO WAIT,OTHER PLACES WE HAVE BEEN IF THEY ARE BUSY THEY TELL YOU HOW LONG YOU MIGHT HAVE TO WAIT,OR THERE IS A NOTICE SAYING THERE IS A WAITING TIME,SO YOU HAVE A CHOICE TO WAIT OR LEAVE I SAID THIS TO THE WAITRESS,SHE NEVER SAID SORRY FOR THE WAIT,OR WE FEEL THEY SHOULD HAVE COME OUT AND SAID SORRY FOR THE WAIT,,WE THINK THIS IS VERY BAD ONE FOR THE WAIT,AND BEING OVERCHARGED,IT WAS A GOOD JOB WE ALWAYS CHECK THE BILL,,I DONT THINK WE WILL BE GOING BK,ALSO WE WILL LET OUR FRIENDS KNOW ,HOPE WE WILL HEAR BACK FROM THIS .
Tuesday, August 5, 2014
Rating: No rosettes

Kershirce
Hell will Freeze over 1ST
What ever !
you cant speak to people like they are something you trod in.
you have to earn respect.
why should i apologise when i have done nothing.
you can write to head office i am sure my cousin will reply lol
jog on lady.
Wednesday, June 27, 2012
Rating: rosettes

Janet Beresford
Awful food
Owing to the very poor service that I received at the Slug & Lettuce Chichester, I wish to air my complaints, I as unhappy with a waitress attitude (Keshirce,) and also the quality of food.I was horrified to be told by the under manager that Keshirce, informed him I complained every week! I've been to the slug & Lettuce twice this year in Chichester and never ever complained about anything. She then came across and said she mistook me for somebody else ! I will be writing to head office for a letter of apology from that young lady!
Monday, June 25, 2012
Rating: No rosettes

Pregnant woman out to lunch
Awful!
Disgusting food and service. Never again! What a sham!
Saturday, May 5, 2012
Rating: No rosettes

Lee-Ann Harker
Poor service at Slug Durham
I visited the slug on Saturday night on an outing with my girlfriends sadly it took over 30 mins to be served as the staff were completely unorganised and lacked basic common sense, sadly I rang to speak to a manager today about it and sadly I feel my dissapointement has fallen on deaf ears and the managers comments matched his staffs actions, limited inteligence and no common sense! I had to point out that he should be checking cctv to see how HIS staff organise themselves and when he tried to excuse this lack of organisation because of the amount of people that come in on a saturday night! Not good enough bishops mill does not have this problem neither does loveshak, there are clearly some staffing issues and im far from satisfied with this apparent managers response
Monday, April 16, 2012
Rating: No rosettes

Brian Higgins
Incorrect Tel: number on your website
Slug & Lettuce Group-London W1

Slug & Lettuce Group
Head Office/19-20 Hanover St
London W1
London
W1R 9HG

Tel: 020 7399 3200
W1R 9HG




Monday, March 19, 2012
Rating: No rosettes

Anonymous
I have been working in the Slug for a few months now and have to say the previous comment does not sound right. It takes more than a week to prove yourself to the company which is what I feel I have achieved. With both previous and new management I have been treated with respect and talked to like adult. It is a lot of fun working there but we all know when to get on with work. We all work very hard and enjoy doing it. Hope to be working here for a long time :D
Saturday, January 14, 2012
Rating: rosettes

Anon
I worked in the Poole slug and lettuce for one week and have never had such a job with a bad atmosphere for working in, where the management seems to be run on a biased friend based system. The bar is the worst performing in the south and you can see why from being on the inside, in my short time there 4 staff left and the others seemed very unhappy in there jobs, I was talked down to and made to feel like an idiot in front of customers by someone ten years my junior......I would never drink or go to that particular branch ever again. There needs to be a big overhaul if they want to start to progress in the industry. I have never had a problem with anyone i worked with before in my life but there seemed to be run by in house politics and if you are not in the click then you are treated and talked to badly...
Tuesday, November 15, 2011
Rating: No rosettes

Lin McCaffrey
very dissapointed
We visited the Slug & Lettuce for lunch on Deansgate M/C. The waitress had long untied hair flowing down over her face. She scooped waste from the table onto the floor and left it there. Waited ages for the bill, not good enough for Deansgate !
Friday, September 30, 2011
Rating: No rosettes

Jennifer Longman
Filthy floor
My husband and I were on our way to the Cathedral in Chichester and decided to call in to the Slug and Lettuce in the town at 6.30 p.m. To say that the floor was filthy is putting it mildly. We walked straight back out as did another couple.It looked disgraceful and we will certainly never go there again.
Monday, July 11, 2011
Rating: No rosettes

Linda Wonnacott
menu item
I often eat at the Colchester Slug.
On my last visit I ordered chickpea and aubergine curry.The chickpeas had been substituted for yellow split peas. If you change the recipe, could you please change the menu with a sticker.
Usually I am really happy with the Colchester Slug as all the waitresses are friendly and effecient.The waitressess ask forbe adapted for me, being a Vegan, which is brilliant. They have struggled recently as the present cook gets muddled and sends out the wrong food for which the girls have to apologise and take the flack.I will continue to go and hope the cook learns to do his job properly.
Linda
Tuesday, July 5, 2011
Rating: No rosettes

 
 
Contact us
 

Slug & Lettuce Group
Head Office/19-20 Hanover St
London W1
London
W1R 9HG

Contact:Unknown
Tel: 020 7399 3200
See Map

 



Tuesday, October 16, 2018
YOU ARE IN
LONDON WEST

Whats On

List FEATURED Pubs



FEATURE SEARCH
Bar Food
Town/City Pubs
Function Room
Beer Garden


View the Comments


Recently Visited Pubs
Slug & Lettuce Group





Copyright © 1999 - 2013 www.bestpubs.co.uk ltd V2.1.19