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 Quantock Gateway, Bridgwater

 

Quantock Gateway
95 Wembdon Rd
Bridgwater
Somerset
TA6 7PJ

Contact:Unknown
Tel: 01278 423593
See Map

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Whats on Guide
See what our visitors say
 
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Tracy
Christmas Dinner Menu
After looking forward to what was described as a Christmas Meal. We were very disappointed to get a Luke warm meal, no cauliflower Cheese, paid extra for pigs in blankets to get 3 hard chipolatas with very little bacon around them. It was a shame as previously meals are quite reasonable. We're being treated by friends so didn't want to make a fuss at the time.
Wednesday, December 7, 2016
Rating: No rosettes

Andy
New menu no rack of ribbs had steak tough peas hard small amount of chips wife meal same standard hope it's better on next visit
Friday, August 3, 2012
Rating: rosettes

Jean Trunks
change of menu
A group of 5 of us visited the pub on Monday evening at about 7.30pm. We were told to order quickly as the kitchen was closing at 8pm. We ordered our meal and some drinks. When we came to order our dessert we were told the kitchen was closed. We couldn't even get a drink or a cup of coffee. Why did they bother to serve us. We could have gone elsewhere which we will do in future. When we left at 9.30pm the staff where all sitting down to food. No I would not recommend this venue to anyone.
Wednesday, March 7, 2012
Rating: No rosettes

jess
do you have to book?
okay this may seem really stupid because i go to this pub all the time i had my party meal there and it is AMAZING! but do you have to book??
Tuesday, December 27, 2011
Rating: rosettes

Linda Barratt
Meal not as illustrated on menu
We visited the quantock gateway in Bridgwater on Sunday 12 June2011 ordered the Fishermans Platters 8.59 each when the came they looked nothing like the photo in the menu nor description it said a massive amount of chips there was about a dozen with half little bits of hard chips the fish etc came in a alluminium bucket no serviette just thrown in the bucket with no lemon or tarture sauce. When we complained a surly girl came back with a small bowl of chips which was not much better than the ones we had. She was not at all interested in what we was trying to say.

All it would have taken was attention to the presentation not to look like no one cared and had been thrown in bucket (not forgetting the hygiene of grease in the alluminum)

Very disappointed as this was not a cheap meal.

.

Monday, June 13, 2011
Rating: rosettes

Anonymous
A lovely palce to eat in Bridgwater, good value food, varied menu and good portion sizes. Friendly bar and waiting staff.
Never had any problem with the service but then again I am under the age of 60, and do not think the world owes me anything!!!
Wednesday, June 9, 2010
Rating: rosettes

Gemma Barnett
Hi there,
I was just wondering whether you hired out / reserved any part of your pub for a christening party we want? (at the bridgwater pub)
We dont want anything formal, just an area to go - and I was wondering if we were able to eat...for example, bowls of chips, platters etc and would we just order that off the menu?? Im looking to book this, this week for May, many thanks.
Wednesday, March 17, 2010
Rating: No rosettes

Kim Woodberry
There must have been something different that day as you were regular weekly customers which suggests that normally things are good. Did you get to explan this to the Manager?
Thursday, February 18, 2010
Rating: No rosettes

Mrs L Richards
Dreadfull service
I would like to make you aware of what dreadfull service we received from your staff at The Quantock Gateway earlier toady. After being overcharged by 3 and having to wait for a manager to return in order to get the money refunded we then waited over 30 minutes before eventually contacting a member of staff to find out where our food was. Having explained that we had been waiting over 30 minutes and that other tables who had arrived after us had already been served we were just fobbed off with the excuse that there had been lots of large orders(although these had actually arrived after us aswell). We then waited another 10 minutes for our food to eventually arrive only to find that it was not what we had expected. We had paid for 2 Codfather meals which as you know includes large cod, chips, peas and lemon and dill side sauce. What we were actually given was standard cod, chips, peas and 2 sachets of tatare sauce which is described on the menu as fish and chips. I questioned the waitress about what we had been given and she said it was definately the codfather because they dont do any other fish and chips except plaice. The waitress next to her said that you did then they both walked off. Still not happy i went back to the order point at the bar to query the order only to be told yes it was right and the reason we had been given tartare sauce was that they had ran out of lemon and dill. However even though you had ran out a different waitress was then told to bring over 2 slices of lemon and 2 pots of lemon and dill sauce! Very strange considering 1 minute before i was told there was none left. This annoyed me further due to the fact that i knew we had been given the wrong meals but no one was prepared to admit it and rather than that tryed to make us look stupid. Having given up on receiving the correct meal we decided to eat what we were given and explained to the waitress that we would not be returning next week even though we are regular weekly customers. Even after being told this we received no apology whatsoever instead we had to wait 30 minutes before i eventually got up and asked another waitress for our dessert to be brought out and the table to be cleared. When the sundae arrived it was slammed down on the table without a word. If this is your idea of good customer service i suggest that you undertake a complete retraining programme for all your staff. I was completely disgusted with all aspects of the service we received toady and will certainly not be returning or recommending any friends to visit at any point in the near future, if ever?
Thursday, April 9, 2009
Rating: No rosettes

 
 
Contact us
 

Quantock Gateway
95 Wembdon Rd
Bridgwater
Somerset
TA6 7PJ

Contact:Unknown
Tel: 01278 423593
See Map

 



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