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 Black Horse Inn, North Nibley, Gloucestershire

 
Black Horse Inn
Barrs La
Dursley
Gloucestershire
GL11 6DT

Contact:Unknown
Tel: 01453 546841
See Map

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Philip Howell
Used to live in North Nibley many years ago and took my wife to the Black Horse in October 2006 for old times sake.

Booked a table for early evening. Arrived on time and ignored by the restaurant staff. Eventually taken to our table after attracting someone's attention and then had to wait 30 mins before we were offered the menu and were able to order our meal. Asked how long the food would be and the manageress rudely told us that it could be up to an hour as they didn't do fast food . I explained that we had already been waiting half an hour and the attitude was take it or leave it and no apology for the delay. Needless to say we paid for the drinks and left without eating.

We appreciate that the pub wanted to make a virtue out of freshly cooked food, however nobody would be prepared to wait for an hour and a half no matter how good the food.

I did a straw poll of my friends and none would have been prepared to wait longer than 45mins for their food from arrival.

So my advice is start treating your customers with a bit of courtesy and speed up the service or your business will go down the pan.
Saturday, February 10, 2007
Rating: No rosettes

 
 
Contact us
 
Black Horse Inn
Barrs La
Dursley
Gloucestershire
GL11 6DT

Contact:Unknown
Tel: 01453 546841
See Map

 



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