Dearie Me!!!! What a disaster!
Four of us went out for a meal one evening in April. We were booked for 8.30 and arrived at 7.45 for drinks, telling staff we were there. They told us at 8.45 that our table was still occupied, we finally sat down at 9.00. One of our starters was given to someone on another table, so we'd finished ours before he even got his. The 'Well Done' steak was, even by the waitresses standard, 'Rare'. The Pie crust was black and rock hard. The side ordere never even made it to the table until far too late and to top it off the desserts we ordered at 10.00 arrived at 10.35 AFTER we had complained and were told the kitchen had 'Forgotten' us. Needless to say, we offered to pay half of the bill and the dining room manager even admitted herself she would have done the same thing and that the service that evening had been atrocious!!!! To say we were stupefied was an understatement. In remains to say that we'll not be eating there for a VERY long while. One saving grace though, the bar staff are top rate, drinks well presented with friendly smiles and that I do give a s**t about you attitude spoke volumes!
Tuesday, June 06, 2006