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 Selected Comments in Maidstone

went here for lovely meal but instead recieved poor service, with the landlady being very rude and arogant, i thought the food was going to be lovely but instead i recieved what was meant to be homemade yorkshire puddings but recieved frozen ones, as i had to send them back as they were still partly frozen, the gravy was disgusting and lumpy, wouldnt even feed the meal to my dog. And for the service, not one smile, or any manners from the staff, i also had to complain about the cutlery as this wasnt very clean, i personally wouldnt call this a restuarant, i would call it grubby pub food, i would strongly advise anyone who would like a nice evening out not to go here as it will be spoilt with poor service and food.
Sunday, August 14, 2011Rating: No rosettes

 Never again!
When we arrived, on a Tuesday, the place was busy but most people seemed to be finishing their meals. 30mins after our order was taken the waitress informed us that it had gone missing. Against our better judgement, we re-ordered (having been assured that our meal would be given priority due to the mix-up). Another half-an hour went by with no sign of food or explanation. The place was now almost empty. Finally told our meal was being plated up but after another 10mins we gave up and left. This is the 2nd time we have waited over an hour and then had to leave without eating. There won't be a third time!!!!
Tuesday, May 31, 2011Rating: No rosettes

Tom Dansk
 Strawberry Moons
I love it down there the best place in maidstone keep it up!!!!!!
Saturday, May 28, 2011Rating: rosettes

Lauren Baker
 Contact details
Please stop using our home telephone number as we are continuously receiving calls for booking and they refuse to accept that we are not a restaurant/pub!
Saturday, May 14, 2011Rating: No rosettes

Pete Kenyon
Rossa and Renee. Two of the nicest people you will ever meet, either side of the bar!

A warm and friendly greeting back up with great conversation and sincere wishes for yor well being during your visit to the pub.

The food was superb and represented great value.
Thursday, August 26, 2010Rating: rosettes

Melanie Yeats
 Back to the Best
Went to Moons for ages then left it and went in search of happier times well I didnt find them well not for long anyway and last week at Moons it was truly brilliant, it is so nice to be home......x
Tuesday, July 20, 2010Rating: rosettes

Jane Gilmore
 Strawberry Moons Nightclub
Great night thanks, nice people and lively place to go. will be coming back for more
Tuesday, June 15, 2010Rating: rosettes

 Crap food, appalling service
Went to Chiltern Hundreds on the evening of Sunday 11th April. Four adults and two children. Ordered meals at 8pm Food arrived at 8.50pm. My Chicken salad had a piece of chicken so tough I couldn't cut it. It also had 24 olives in a SALAD and NO LETTUCE!!! My husband's hot chicken meal was virtually inedible. The kids quite liked their food, but you can't really mess up chips! Definately won't be going there again. Rubbish food and dreadful service..
Wednesday, April 14, 2010Rating: No rosettes

 Really bad meal
This place has gone from good to absolutely awful. Fish that was off, cremated burgers, ice cold read wine - not to mention a wait of over an hour.

We used to go there quite frequently but never again
Monday, September 14, 2009Rating: No rosettes

 lol all comments by moons staff....
Dear oh dear, the only comments here are from members of Management/staff from Strawberry Moons!!!!

It's OK I suppose!! :-p
Tuesday, April 21, 2009Rating: rosettes

 It was ONCE a great pub
We have been customers of the Chiltern Hundreds for years and recently popped in for a spot of lunch, without realising the pub had changed hands, and you can tell!
The pub wasn't even half full and when ordering a simple jacket potato and prawn sandwich with a side of chips we were advised it was a 45 minute wait, we should have realised at this point that things weren't as they use to be.
During the next hour (not 45 minutes!) we saw 4 meals go back from different parties, 3 of them meat pies that had no meat in them, just pastry on top of a pot! We also saw to meals being put on a table where there was nobody sitting and rather than question the table number that had been given they were just left there. It wasn't until the couple complained about their wait that they were told oh they are over there, by then the meals were cold. Unsurprisngly the couple said they hadn't paid for the meal yet and weren't going to pay for them and they left hungry!
When our meals did arrive the jacket potato was tiny (more like a roast potato) and the chips had been cooked in fat that wasn't hot enough and they were so oily they were inedible. By now we couldn't be bothered to complain, we just wanted to leave.
It's a real shame, the Chiltern Hundreds was a lovely pub that served great food with a nice extensive specials selection (the specials we saw were very limited).
We won't be going back!
Monday, April 13, 2009Rating: No rosettes

 Slow Service and Rude Management
Myself and my partners live locally and have visited the Chiltern Hundreds for many years. However, the service has deteriorated significantly since the new management has arrived. We had to wait 90 minutes for only two main meals. The manager was rude and unapologetic. Despite giving out 2-for-1 vouchers in Dec for use in Jan, they clearly were unprepared given that many meals had ran out and they were under-staffed. Surely these are the basics! The management has no understanding of customer service and has lost a previously loyal customer. PLEASE SPIRIT GROUP - get rid of this guy before yoru reputation is damaged any more.
Thursday, January 15, 2009Rating: No rosettes

We went to the Chiltern Hundreds lunch on 27th December 2008. There were 14 of us in total, 3 groups of 4 and a group of 2. All food was ordered seperately.
We waited 50 minutes for food to be served and this included sandwiches and baguettes. When i asked the question of why it had taken so long they replied that it was becuase they wanted to serve the food together as we were a large party. This we didnt request but we thought was a good reason.
When the food arrived that certainly wasnt the case. One of the party hadnt even got there food whilst another had finished. I ordered a prawn sandwich with no butter because i have a dairy allergy. The first time it came out the bread was like toast and the sauce was dry because it had been left under a heater, It was sent back and then another came out some 15 minutes later and the bread was buttered. On the third attempt it was bought back out but the filling was scraped into fresh bread with lumps of butter mixed in with the prawns. This could have made me very ill if i had eaten it. My husband ordered a chicken, bacon and mayo baguette. On the first occasions again it came out and the baguette was rock hard and the mayo looked like toasted cheese as it was left under a heater. On the second occasion it was bought out and again the baguette was rock hard, i dont think they even chnaged it because the mayo again was like toasted cheese. He sent it back again and on the third occasion they replaced the baguette and put the same filling in again with dryed and cold chicken and bacon and what looked like toasted dry cheese and not mayo. I called a member of staff over and told them to take it back and i wanted a refund. There was no apologies made. The female heavily pregnant member of staff came over to the table and just put the money on the side and didnt apologise or even say there is your refund.
I called for the Manager who apparently was upstairs asleep. He came down after about 15 minutes looking like he has just woken and my husband and i explained the situation. He asked us what we wanted him to do about it. He said well at least you have had a refund. We told him that we would leave it with him as he is the Manager and he should decide what he felt the appropriate course of action should be. He then asked us to write down our address and he would write to us. It is now 7th January 2009 and we havent heard anything from him. I am very disgusted with the service we had from this pub and would certainly not recommend anyone to eat there. Service and food is appalling.
Wednesday, January 7, 2009Rating: No rosettes

 Jake - Maidstone
Strawberry Moons is a total blast, without doubt the best place to go in Maidstone. Tip top venue and a really friendly crowd.
Monday, November 3, 2008Rating: rosettes

 Wonderful setting high up on the North Downs
Very isolated but not far from the M2 or M20 large gardens patio and terrace, right neext door to 600 acres of walking country owned by the Woodland Trust. Contact is Dan.
Monday, July 14, 2008Rating: rosettes

Michelle Marsh
 Lively and Rockin Venue
Strawberry Moons is definitely a throwback to the good old school disco days but without any trouble haha. It is a great night out.
Sunday, January 28, 2007Rating: rosettes

 A great gay pub
A great gay pub very friendly with great food 10/10
Saturday, January 20, 2007Rating: rosettes

 Very poor customer service. Rude and aggressive.
We had booked for a party of 7 for New Year's Eve. The sorbet was brought out at the same time as the starter and then there was a mix up on one of the mains orders. Instead of trying to resolve it helpfully, the manager singled me out and threw the menu at us stating that he was right! A member of our party complained about the way he had spoken to me and from that point on the service was extremely slow. One member of our group did not receive their dessert and we had to ask for the cheese and coffee to be served and our plates cleared. When we came to pay, there were a large number of drinks on the bill that we had not ordered. I would not recommend this pub at all.
Monday, January 1, 2007Rating: No rosettes

Alice Hoey
Excellent family run pub. Rossa and Renee the owners are at the helm. Very friendly and obliging. Food is excellent especially the steak and very reasonable. Staff very friendly and approachable. Nice atmosphere and customers mix well.Cosmopolitan mix of people. Non smoking section available.
Friday, December 29, 2006Rating: rosettes

 It's Great @ Moons
I have been to em all and Moons is the greatest. love it.
Friday, October 20, 2006Rating: rosettes

 Long wait for food, rude & aggressive manager.
Our evening was ruined by a very rude & aggressive manager who demanded that we move from our table so he could accomodate a party of 7 who had not booked. We were told to leave or fight it out with the large party, as we are both in our 60s we opted to leave. Now we are being charged on our credit card for food & drink we did not have. Complaints to the Spirit Group (3 times) have produced no reply.
Thursday, September 14, 2006Rating: No rosettes

 Strawberry moons
The Venue is a classic good old fashioned night out. You will not be dissapointed by anything Strawberry Moons lives upto all expectations.
Sunday, August 13, 2006Rating: rosettes

 Great Pub, really good food. Nice environment
Thursday, June 29, 2006Rating: rosettes

 A fantastic place!
The Rifle is a quiet back street pub, great for chat or atching up with the papers.

The beer is always fantastic - great price too.

Please give it a go
Friday, April 21, 2006Rating: rosettes

Now a private house
Friday, April 21, 2006Rating: No rosettes

 Strawberry moons - Maidstone
You will have the time of your life there, well I did and so did the rest of my party. We will all be going back again and again.
Friday, April 7, 2006Rating: rosettes

 Demise of David
Poor David has had to leave the Swan owing to problems with his health with ultimately have affected his wealth. He kept a very good pint and will be a loss to Sheps. His friends will still be able to visit him in Staplehurst
Tuesday, March 14, 2006Rating: rosettes

 A great pub
Excellent service and value for money.A great pub in a great location
Saturday, March 11, 2006Rating: rosettes

Pete Thomas
 Strawberry Moons @ Maidstone
Moons is the Muts Nuts make no mistake get down there ASAP and while your there check out the Roadhouse it is Hot.
Tuesday, February 14, 2006Rating: rosettes

dave bellcare
closed down. nuff said
Friday, February 3, 2006Rating: No rosettes

we had load of us go to moons in maidstone to celebrate my birthday and we had a wicked time ,excellant music,and we've been down there nearly every wk since ,and gotta say ,there is the cutest guy that works the bar,so if your reading cute guy with the black hat,r u sure your not single,im the girl who gave my number. we have had some real great nites in moons and looking forward to more.
Tuesday, December 6, 2005Rating: rosettes

Mike Wood
 Superb food, value and service
Our VW enthusiasts club had our Christmas bash here last night and we were all impressed by the friendly staff and high quality food. Plenty of choice and portions were great too. Highly recommended. We're all coming back.
Friday, December 2, 2005Rating: rosettes

Raymond Kenward
The Hook & Hatchet is not in Maidstone, but in the hamlet of Hucking, on the North Downs.
Wednesday, November 30, 2005Rating: rosettes

 very unhappy appalling
the food was terrible which was bad enough ,except that when i asked to see the manager i was introduced to Jaquelinewho was rude and brash with little idea on how to manage . She even told us they were having trouble with chefs and it was not her fault . it was a wasted day and a waste of money . NOT RECOMMENED
Saturday, October 29, 2005Rating: No rosettes

Welsh Robbo
 Cracking - no other word
Alright, so I might be biased because it's 30 seconds from my front door, but this is simply the best pub in the area. It defines what a pub should be. Friendly and homely, live sport, cracking beer (even my dad likes it and he's not easily pleased) and great fun in the evenings. Pay it a visit, you won't be disappointed.
Wednesday, October 19, 2005Rating: rosettes

 proberly the funnist pub i,ve been in 4 yrs
went in the cherry tree on a sunday night live music great people and met the funnist group of people i,ve ever known,some of there names say it all tower, 6 feet 11inches tall, master bates, gemma jeff angie jackie and the gaffer paul, are the staff
Tuesday, September 6, 2005Rating: rosettes

Jim Thomas
Very Friendly Family Pub. No Geezers.
Friday, August 19, 2005Rating: rosettes

 Strawberry Moons - Zuma
Zuma at Strawberry Moons is a just about the best nightclub in Maidstone. It is playing some great funky house and if you all ready go to Moons this a real extra added treat. Keep it funky moons
Monday, June 6, 2005Rating: No rosettes

 come back
In 1996 I worked in the Wheatsheaf Pub in Maidstone.
The only thing I can say is that the owner (at this time) was so frendly and his family and personnel to, about a french guy I am. I'm just doing this during 2 month, but it was excellent !!!
Tuesday, April 12, 2005Rating: No rosettes

bruce allen
 well recormended
realy great beer and great food. lesley dose the food while alan dose the bar. And your always get a fantastic pint well recormended.
Tuesday, February 8, 2005Rating: rosettes

John Everett
Nice, old fashioned pub - quite popular, especially the restuarant (which I didn't try).
Masterbrew beer & friendly staff
Saturday, January 15, 2005Rating: rosettes

 Strawberry moons - Maidstone
We always have a superb time in Kents Best nightclub. Please open one near us in Tonbridge Wells
Friday, January 7, 2005Rating: rosettes

ian jordan
 A superb pub
Bar staff were superb, service excellent particularly the man with blonde hair.
Monday, December 13, 2004Rating: rosettes

 Excellent Food - Reasonable prices, BUT...
Being embarrased by a waitress taking the food order that The bar is over there in response to a request for a pint of beer, is not conjusive to a return visit
Sunday, November 7, 2004Rating: rosettes

Marie Sheldon
 Marie - Strawberry Moons (the best)
I have been to ikon, jumpin jaks, chicago rock and the loft and I have never been to a better nightclub than strawberry moons
Thursday, November 4, 2004Rating: rosettes

Nev Morgan
 Over the Moons
We always have a great night in Moons. It is even better than the old one..keep it up, Nev.
Tuesday, October 12, 2004Rating: rosettes

 5 years eeeek
Strawberry Moons is the only place we go to and we have been going for over 5 years eeek
it is that good believe me.
Thursday, October 7, 2004Rating: rosettes

John Levy
 Strawberry Moons (the new one)
I thought the old Strawberry Moons
was fantastic but the new one is even better. I can see why it has easily won the Invicta Radio
Best Club in Kent award the place just rocks.
Wednesday, September 8, 2004Rating: rosettes

anne boulding
 Brilliant place
see short description
Sunday, July 11, 2004Rating: rosettes

 V. Good
V. Good
Wednesday, July 23, 2003Rating: rosettes

 V. Good
V. Good
Wednesday, July 23, 2003Rating: rosettes

Britney Dabomb
 We Danced, We Sung, We Laughed.
Only went there as a start off point for a pub crawl and never left. The music was so good we were dancing one minute and singing at the top of our voices the next. The bar staff joined in too which makes a change from the miserable bastards who serve you drinks in other bars. Most of them are quite attractive too. We walked home with a few 'new friends' singing Puff The Magic Dragon (thanks to Last of the Mohicans DJ). Great club where everyone we met was really nice and friendly EVEN THE BOUNCERS. Loved it.
Saturday, April 6, 2002Rating: rosettes

Charlotte Wilson
 A Real Trip into Oblivion
Strawberry Moons I am definitely going back for more, from the sexy
barmen to the great atmosphere we did not stop dancing and singing all night long. It's a stunning
venue and holds over 500 revellers
and is very friendly, trendy and fun.
What more could you ask.
Thursday, October 26, 2000Rating: rosettes

John Osborne
 The sexiest place in Maidstone
Top people, Great Music , The only place to party in Maidstone !!!!!!!!!!
Thursday, October 26, 2000Rating: rosettes

John Osborne
 Fantastic fun !!!!!!!!!!
It's the wildest place in Maidstone
and I love it everytime I appear at this crazy venue.......if we had more moons the world would laugh longer !!!!!!!!!!!!!!
Thursday, October 26, 2000Rating: rosettes

 One of the Best, and I mean BEST!!
I've been going to Strawberry Moons for a few years and everywhere else seems dull in comparison. The doorstaff are friendly (which is refreshing in itself!) the barstaff are mad and jump up on the bar to dance and they do all the chucking bottles about (like in the Tom Cruise film Cocktail) Their cocktails are superb and they have just increased their list. My advice is if it's not on the list ask! Or tell the bartender what you like to drink and they will mix a cocktail to suit your tastes. Their DJ's are excellent playing a wide range of music. You can be dancing one minute and singing the next, your never standing around feeling bored. I really can't praise this bar enough, if it wasn't for Strawberry Moons I'd spend much more weekend nights at home watching the telly. The only bad thing about Strawberry moons is - If you don't get down there early you will more than likely have to que and sometimes the que is huge. Go there! you won't regret it.
Thursday, October 26, 2000Rating: rosettes

Donna Conway
 Best Night Out Ever
I know i may seem sad, because if im going out, i always go to moons. There is no need to work out what we are going to do. We all know to just meet there.
Strawberry Moons Has a great atmosphere, I love the music and the staff are great, especially Vinnie he hs a cute arse, sorry had to.
Thursday, October 26, 2000Rating: rosettes

Jack Willson
 Strawberry Moons Fantastic Bar/Club
I visited Strawberry Moons on a Saturday August 00 and found it to be the friendliest club/bar I have visited in years.
Fantasic atmosphere, very friendly bar staff and we were entertained all night long.
It don't get any better.....anywhere.
Wednesday, September 6, 2000Rating: rosettes

Claire Nightingale
A theme pub with loads of atmosphere. Friday and Saturday nights they are packed to the rafters and the fun-loving staff entertain the masses with dances on a small stage area. A friendly place much like a nightclub but just dance where you stand. A night in Maidstone is nothing if you don't visit Moons!
Monday, July 3, 2000Rating: No rosettes

Richard Brown
 First rate pub!
This is an excellent pub, where the landlord keeps his beer well (Shepard Neame), a good nosebag at a reasonable price, AND there is no jukebox, slot machines or games tables.
Good beer, food and conversation.
Thursday, May 18, 2000Rating: rosettes

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